Job Title: Receptionist / Loan Opener
 
Basic Function
Responsible for relaying incoming telephone calls, greeting visitors in a professional manner and performing various clerical duties. Responsible for receiving mortgage loan applications from borrowers.
 
Responsibilities
1. Answer multi-line telephone system, take accurate messages and transfer telephone calls to the appropriate person in an efficient manner.
   
2. Greet and screen incoming visitors in a professional manner and promptly notify appropriate person of their arrival.
   
3. Open and distribute incoming mail on a daily basis, and prepare outgoing mail using postage meter.
   
4. Receive and sign for packages, and deliver to the appropriate person promptly.
   
5.

Operate standard office equipment including:
- multi-line telephone system
- facsimile machine
- photocopy machine
- postage meter
- calculator
- computer / printer

   
6. Monitor facsimile machine, direct incoming documents and send documents via facsimile as requested.
   
7. Type correspondence and memorandums in proper format and proofread and mail as assigned.
   
8. Maintain an adequate office supply inventory and requisition additional items as needed.
   
9. Contact appropriate company for necessary preventive maintenance / service on office equipment and maintain related files.
   
10. Perform other related duties as assigned.
   
  Skills
 
Oral Communication Skills
Written Communication Skills
Telephone Etiquette
Proofreading Skills
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Computer Literacy
Keyboard Skills
Reading Skills
   
  Education / Training
  High School Diploma or Equivalent
   
  Experience
  Prior general office experience helpful.
   
  Contact
  Interested applicants are encouraged to contact Richard Thomas to schedule an appointment.

RichardT@milestonemtg.com
310.798.6000